Dealer Service And Product

KION North America opens new aftermarket distribution and training center

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KION North The united states has announced the opening of its model-new Aftermarket Distribution and Teaching Heart in Summerville, South Carolina. This new site, just 5 miles from KION North America’s generation facility, triples the warehouse place for substantial-need spare parts. The new locale also features a Sales and Provider Training Heart for in-human being and dwell gatherings, which will guidance over 1,600 vendor professionals and income associates in 2022.

The distribution warehouse will increase ground room by 86%, vertical storage by 80%, high rack storage by 64%, and modest areas storage by 30%. This will allow KION North The us to raise the whole number of areas in inventory to much more than 30,000 SKUs to very best provide its consumers. The Aftermarket Distribution Center makes use of model new Linde Substance Handling warehouse tools for extremely economical storage and buying system. The opening of this new location has also presented additional positions in the Summerville, South Carolina place.

Daniel Schlegel, Vice President of Consumer Company, commented, “the new Aftermarket Distribution Heart and the new Income & Company Training Facility are significant milestones of our North American expansion system. It puts the vital basis in position to present condition-of-the-art aftermarket guidance to our substantial-carrying out Revenue & Assistance Supplier Network. The full project execution took 11 months from scheduling to start, and it also significantly improved the perform surroundings for our Purchaser Service workforce.”

The new training center will help about 400 seller experts and profits associates in 2022. In addition to in-individual coaching, the teaching heart will create up to 20 reside webinars in the new virtual studio. KION North America will support an supplemental 1,200 service technicians and income associates all through North The usa by way of are living webinars in 2022.

Bob Menges, Client Support Technical Instruction Manager, additional, “the new Training Heart is specifically built for company and sales/product instruction. It functions a state-of-the-art classroom and a devoted arms-on education lab in which trainees, no matter whether support specialists or revenue representatives, can seamlessly shift among classroom coaching and fingers-on education to optimize the schooling natural environment and knowledge.”

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